Rankup to Mytich did not go trough

Discussion in 'Resolved Issues' started by Scorpio0_0, Nov 25, 2017.

  1. Scorpio0_0

    Scorpio0_0 Member

    Hi, today i bought 2 rankups, first from challenger to champion, that one went trough fine, but then 10 minutes after recieving it i also bought the rankup from champion to mytich, that was almost a hour ago. In the store it says i bought something but there is nothing in the place where it shows what you bought.
    It is in dutch so sorry for that
    upload_2017-11-25_22-41-2.png
     
  2. Lazi

    Lazi Well-Known Member

    this happened earlier today with @frooky777 , ask a staff member who is online help you with it.
     
  3. Hugamouse

    Hugamouse Zman'sTheMurderer Staff Member Admin

    Ill try to assist you next time I see you. I am out of town today though.
     
  4. irauhl

    irauhl sneaky little fox Staff Member Mod

    Scorp, did you have money on your paypal account when you did the 2nd payment? Or was there les then 10 euro's on the account?
     
  5. Scorpio0_0

    Scorpio0_0 Member

    Yea we got a confirmation that the payment was completed
     
  6. irauhl

    irauhl sneaky little fox Staff Member Mod

    yes i understand. But like.. When there's no money on the account, even when you added your bankaccount to it.. It could say that. But if there isnt enough money on your paypal account, it will take like 1-2 weeks
     
  7. Hugamouse

    Hugamouse Zman'sTheMurderer Staff Member Admin

    I checked the logs, your payment was completed. However, it glitched and said that there was no bundle purchased, just money paid. As stated before, I will help you when I see you on next. :) just a burp by the buycraft.